Log support emails as tickets with sentiment in Sheets
Every email to your support address becomes a ticket line in Google Sheets: sender, topic, product concerned, urgency, customer sentiment (positive, neutral, frustrated, angry) and a one-line summary. You get a live dashboard base without a helpdesk. It only records: no reply is sent and nobody is scored.
- By
- Loop & Roll team · Official
- Copied
- 0 times
- Steps
- 3
- Version
- 1 · 18 October 2026
- Requires
- Loop & Roll 1.0.0 or later
Workflow graph
How it works
-
1
Support email
trigger.email -
2
Qualify the ticket
ai.extract -
3
Append the ticket
google_sheets.append
What you will fill in after import
Nothing personal travels with a template: connections, mailboxes, tables and recipients are left blank for you to pick in your instance.
- Connections to choose
- Append the ticket · credential (gmail_oauth) OpenAI · connection (llm_provider)
- Folders, calendars and other resources to choose
- Append the ticket · spreadsheet
See also
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