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Cancellation, lawyer or complaint wording: alert the team

Watches for emails that mention a cancellation, a lawyer or a formal complaint. The AI checks that the sender really means it (a lawyer’s signature or a quoted clause is not enough), flags the email and posts a Teams alert with the type, the sender and the subject. No body text is shared; the team decides what to do.

By
Loop & Roll team · Official
Copied
0 times
Steps
5
Version
1 · 18 October 2026
Requires
Loop & Roll 1.0.0 or later

Workflow graph

Cancellation, lawyer or complaint wording: alert the team Hover a node to see its role · Drag to move the graph
Sensitive wording — Email receivedSensitive wordingEmail receivedWhat is being said? — CategorizeWhat is being said?CategorizeCancellationLegal threatFormal complaintotherModelFlag the email — FlagFlag the emailFlagAlert the team — NotifyAlert the teamNotifyFalse alarm — StopFalse alarmStopOpenAI — OpenAI (GPT)OpenAIgpt-5-mini
Cancellation, lawyer or complaint wording: alert the team

How it works

  1. 1

    Sensitive wording

    trigger.email

  2. 2

    What is being said?

    ai.categorize

  3. 3

    Flag the email

    mail.flag

  4. 4

    Alert the team

    notify.send

  5. 5

    False alarm

    flow.stop

What you will fill in after import

Nothing personal travels with a template: connections, mailboxes, tables and recipients are left blank for you to pick in your instance.

Connections to choose
OpenAI · connection (llm_provider)
Secrets to fill in
Alert the team · webhookUrl