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Weekly support digest on Teams

Every Monday morning, the rows added to your Support table during the week are read, an AI model writes a short digest (volumes, recurring topics, open items) and posts it to a Microsoft Teams channel. A schedule trigger, no email needed.

By
Loop & Roll team · Official
Copied
0 times
Steps
4
Version
1 · 18 October 2026
Requires
Loop & Roll 1.0.0 or later

Workflow graph

Weekly support digest on Teams Hover a node to see its role · Drag to move the graph
Every Monday 8:00 — ScheduleEvery Monday 8:00ScheduleRead last week's tickets — Table — list rowsRead last week's tick…Table — list rowsWrite the digest — Free instruction (AI)Write the digestFree instruction (AI)ModelOpenAI — OpenAI (GPT) — AI provider: swap for Anthropic, Mistral or Ollama.OpenAIgpt-5-miniPost to Teams — NotifyPost to TeamsNotify
Weekly support digest on Teams

How it works

  1. 1

    Every Monday 8:00

    trigger.schedule

  2. 2

    Read last week's tickets

    table.list

  3. 3

    Write the digest

    ai.prompt

  4. 4

    Post to Teams

    notify.send

What you will fill in after import

Nothing personal travels with a template: connections, mailboxes, tables and recipients are left blank for you to pick in your instance.

Connections to choose
OpenAI · connection (llm_provider)
Tables to choose
Read last week's tickets · table
Secrets to fill in
Post to Teams · webhookUrl

See also

More in Notifications

All templates