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AI reply, sent after approval

For each incoming customer email, an AI model drafts a reply in the thread, in the sender's language and tone. A teammate approves it from the webmail or by email; only then is it sent. Nothing leaves without a yes.

By
Loop & Roll team · Official
Copied
0 times
Steps
4
Version
1 · 18 October 2026
Requires
Loop & Roll 1.0.0 or later

Workflow graph

AI reply, sent after approval Hover a node to see its role · Drag to move the graph
Customer email — Email receivedCustomer emailEmail receivedDraft the reply — Compose (AI)Draft the replyCompose (AI)ModelOpenAI — OpenAI (GPT) — AI provider: swap for Anthropic, Mistral or Ollama.OpenAIgpt-5-miniApprove the reply — Approval — 48 hours without an answer: the reply is dropped.Approve the replyApprovalapprovedrejectedNote: 48 hours without an answer: the reply is dropped.SendSendSend
AI reply, sent after approval

How it works

  1. 1

    Customer email

    trigger.email

  2. 2

    Draft the reply

    ai.compose

  3. 3

    Approve the reply

    flow.approval · 48 hours without an answer: the reply is dropped.

  4. 4

    Send

    mail.send

What you will fill in after import

Nothing personal travels with a template: connections, mailboxes, tables and recipients are left blank for you to pick in your instance.

Connections to choose
OpenAI · connection (llm_provider)
Mailboxes to choose
Send · mailbox

See also

More in Replies and drafts

All templates