Alert when a VIP client email is still unanswered after 4 h
When a message arrives from an address listed in your VIP table (column Email), waits 4 hours. If someone in the team replied in the thread, nothing happens; otherwise a Slack alert names the client and the subject so someone picks it up. Choose the VIP table and paste the Slack webhook.
- By
- Loop & Roll team · Official
- Copied
- 0 times
- Steps
- 6
- Version
- 1 · 18 October 2026
- Requires
- Loop & Roll 1.0.0 or later
Workflow graph
How it works
-
1
Email received
trigger.email -
2
Is the sender a VIP?
table.find -
3
Wait 4 hours for a reply
flow.wait -
4
Alert the team
notify.send -
5
Already answered
flow.stop -
6
Not a VIP
flow.stop
What you will fill in after import
Nothing personal travels with a template: connections, mailboxes, tables and recipients are left blank for you to pick in your instance.
- Tables to choose
- Is the sender a VIP? · table
- Secrets to fill in
- Alert the team · webhookUrl
See also
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