Ask for a review 5 days after delivery
Your shop calls a webhook when an order is delivered (email, name, order_id, product). After 5 days, the workflow checks that the customer has no open ticket in your Table (columns email, status), then drafts a short review request. Unhappy customers are never asked.
- By
- Loop & Roll team · Official
- Copied
- 0 times
- Steps
- 6
- Version
- 1 · 18 October 2026
- Requires
- Loop & Roll 1.0.0 or later
Workflow graph
How it works
-
1
Order delivered
trigger.webhook -
2
Wait 5 days
flow.wait -
3
Any open ticket?
table.find -
4
Write the review request
ai.compose -
5
Save the request as a draft
mail.send -
6
Open ticket: no review request
flow.stop
What you will fill in after import
Nothing personal travels with a template: connections, mailboxes, tables and recipients are left blank for you to pick in your instance.
- Tables to choose
- Any open ticket? · table
- Mailboxes to choose
- Save the request as a draft · mailbox
- Connections to choose
- OpenAI · connection (llm_provider)
See also
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- Follow-ups and reminders Official Unpaid invoices: reminders with a graded tone Every weekday morning, lists the invoices of your Table that are unpaid and at least 7 days overdue (columns invoice_number, client, email,... OpenAI Slack Tables