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Sort carrier mail: delays, shipping notices, claims

For a logistics or freight desk. Carrier emails are classified as delay, shipping notice or damage/loss claim. Delays and notices update a shipment Table by reference (columns: Reference, Status, New ETA); claims are flagged and sent to Teams with the reference so a person opens the file within the carrier’s claim window.

By
Loop & Roll team · Official
Copied
0 times
Steps
7
Version
1 · 18 October 2026
Requires
Loop & Roll 1.0.0 or later

Workflow graph

Sort carrier mail: delays, shipping notices, claims Hover a node to see its role · Drag to move the graph
Carrier email received — Email receivedCarrier email receivedEmail receivedFind the shipment event — CategorizeFind the shipment ev…CategorizeDelayShipping noticeClaimotherModelRead the shipment data — ExtractRead the shipment d…ExtractModelMark the shipment delayed — Table — insert or updateMark the shipment d…Table — insert or updateMark the shipment dispatched — Table — insert or updateMark the shipment di…Table — insert or updateFlag the claim — FlagFlag the claimFlagAlert the transport team — NotifyAlert the transport te…NotifyOpenAI — OpenAI (GPT)OpenAIgpt-5-mini
Sort carrier mail: delays, shipping notices, claims

How it works

  1. 1

    Carrier email received

    trigger.email

  2. 2

    Find the shipment event

    ai.categorize

  3. 3

    Read the shipment data

    ai.extract

  4. 4

    Mark the shipment delayed

    table.upsert

  5. 5

    Mark the shipment dispatched

    table.upsert

  6. 6

    Flag the claim

    mail.flag

  7. 7

    Alert the transport team

    notify.send

What you will fill in after import

Nothing personal travels with a template: connections, mailboxes, tables and recipients are left blank for you to pick in your instance.

Tables to choose
Mark the shipment delayed · table Mark the shipment dispatched · table
Connections to choose
OpenAI · connection (llm_provider)
Secrets to fill in
Alert the transport team · webhookUrl