Escalate angry, legal-threat or under-24h emails
Spots the emails that cannot wait: an angry customer, a formal notice or legal threat, or a deadline within 24 hours. They are flagged in the mailbox and announced in Teams with the reason. Everything else is left alone. The AI only detects and explains; it never answers on your behalf.
- By
- Loop & Roll team · Official
- Copied
- 0 times
- Steps
- 6
- Version
- 1 · 18 October 2026
- Requires
- Loop & Roll 1.0.0 or later
Workflow graph
How it works
-
1
Email received
trigger.email -
2
Detect escalation signals
ai.extract -
3
Is it urgent?
flow.if -
4
Flag and mark unread
mail.flag -
5
Warn the team on Teams
notify.send -
6
Nothing urgent
flow.stop
What you will fill in after import
Nothing personal travels with a template: connections, mailboxes, tables and recipients are left blank for you to pick in your instance.
- Connections to choose
- OpenAI · connection (llm_provider)
- Secrets to fill in
- Warn the team on Teams · webhookUrl
See also
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