# Loop & Roll > Loop & Roll finds where your teams lose time, then automates it. Two products that follow each other, carried by a team: an AI audit (hybrid, human and technological) lists the opportunities ranked by gain and effort, in hours and euros; the Loop & Roll platform then builds and runs the workflows that remove that work, with human approval by default. The time saved is measured every month, and a new audit every six months finds the next automations. For French SMEs, email first. Published by Mankova, a French company. ## Key facts - Audience: owners and teams of SMEs (10 to 250 people), especially companies without an IT department, in France first. - The question it answers: where to start with AI, and how to be sure it pays off. - Product 1, the AI audit: an interview agent questions each team by voice or on screen (about half an hour each) and analyses their emails with their consent; a senior consultant completes it when needed. Deliverable: the opportunities ranked by gain and effort, costed in hours and euros, with the order of deployment. Anonymous, never an assessment of people, presentable to the works council. The first audit is free. - Product 2, the Loop & Roll platform: each opportunity kept becomes a workflow that runs, taken from a business library or built to measure. It reads emails (and other flows), extracts data, keys it into your tools and prepares replies as drafts. Prototypes approved by the customer first, then production. Configured by the Loop & Roll team and approved by the customer, or built by the customer. - Method in four steps: understand (the audit), choose (the opportunities to deploy), launch (prototypes, then production), steer and extend (dashboard of time saved every month, a new audit every six months). - Control: human approval by default (draft mode at the start, nothing leaves without approval until you decide otherwise), a kill switch that stops everything in one click, a log of every action. - Data: your data stays with you, with the AI of your choice (OpenAI, Anthropic, Mistral, a local model…); AI hosted in France is available (OVHcloud). Personal and sensitive information (health, private life) is filtered out. - Stance: it removes tedious tasks so teams can use their skills; it does not replace anyone. It can say “no AI needed here”. - Pricing: four monthly plans that include loops (1 loop = 1 workflow step run, the trigger is free) and AI credits, plus packs beyond; see the pricing page. Loops work like kilowatt-hours: a workflow uses more or fewer loops depending on its steps. - Solutions by trade: real estate, insurance, healthcare (without health data), accounting and law firms, architects and construction, e-commerce, manufacturing and logistics, HR and recruitment. Solutions by problem: overflowing inbox, quotes and follow-ups, invoices and attachments, re-keying into software, replies to customers, documents and signatures. - Partners: agencies, integrators, IT service companies and consultancies can become partners: training, workflows they build and sell to their clients, white label possible, business library, audit tool, partner portal, support; paid on the clients they bring. - Integrations: 25 native connectors (Gmail, Microsoft 365 and Outlook, IMAP, Google Drive, OneDrive, SharePoint, Google Sheets, Excel, Airtable, Notion, calendars, Yousign, MyNotary, Slack, Teams…) plus HTTP requests and webhooks for any tool with an API, such as a CRM or an ERP. - Hosting: a dedicated instance per organisation in a cloud hosted in Europe (OVHcloud), or self-hosted on your own servers with Docker. - Licence: fair-code (Sustainable Use License type). Free for a company’s internal use; hosting or operating it for third parties requires a partner licence. Not open source. - For technical teams: a REST API (OpenAPI 3.1), an MCP server, public documentation in English and French. - Languages: the website is in French (at the root) and in English (under /en). ## Overview - [Find where SMEs lose time, then automate it](https://loopandroll.io/en): Loop & Roll finds where your teams lose time with a free AI audit, then automates it. Human approval by default, AI hosted in France available. - [Product: the AI audit and the platform](https://loopandroll.io/en/features): Two products that follow each other: the AI audit finds and costs the time lost, the Loop & Roll platform builds and runs your workflows. - [Solutions by trade and by problem](https://loopandroll.io/en/solutions): Real estate, insurance, healthcare, firms, construction, e-commerce, manufacturing, HR; inbox, quotes, invoices, re-keying: Loop & Roll solutions. - [Integrations: your tools, connected](https://loopandroll.io/en/integrations): Gmail, Outlook, Drive, SharePoint, Sheets, Excel, Airtable, Notion, Slack, Teams, your CRM or your ERP: Loop & Roll plugs into the tools you already use. - [Admin workflow examples](https://loopandroll.io/en/templates): Concrete admin workflow examples: requests sorted, documents checked, data keyed in, files passed on, follow-ups ready. Take inspiration from them. - [For technical teams: open and in control](https://loopandroll.io/en/technical-teams): Public source code under a fair-code licence, self-hosting or a European cloud, an API, an MCP server and full docs: what your technical team will check. - [Pricing: plans by loops, packs beyond](https://loopandroll.io/en/pricing): Four monthly plans that include loops (the steps your workflows run) and AI credits, packs beyond, a plan on quote. Estimate your price with the slider. - [Loops: the energy of your automations](https://loopandroll.io/en/loops): One loop per step that runs, the trigger is free, like kilowatt-hours. Two companies side by side to estimate your own consumption. - [Become a partner: agencies and integrators](https://loopandroll.io/en/partners): Agencies, integrators, IT services, consultancies: build and sell Loop & Roll workflows to your SME clients. Training, white label, portal. - [How we work: understand, choose, launch](https://loopandroll.io/en/how-we-work): Understand with a free AI audit, choose the costed opportunities, launch a prototype you approve, steer the time saved every month. - [About: the team and our partners](https://loopandroll.io/en/about): Loop & Roll is published by Mankova, a French team that finds where SMEs lose time, then automates it. The team and our technology partners. - [Book a demo or ask for a call back](https://loopandroll.io/en/book-a-demo): 30 minutes by video with the Loop & Roll team, or a call back at a time that suits you. We start with a free audit of your emails. ## Solutions by trade - [Real estate](https://loopandroll.io/en/solutions/real-estate): Portal leads, rental applications, inventories and rent statements handled without retyping. - [Insurance](https://loopandroll.io/en/solutions/insurance): Claims, new business and certificates: every brokerage file gets completed without chasing paperwork. - [Healthcare](https://loopandroll.io/en/solutions/healthcare): Appointment requests, administrative documents and practical questions handled, without touching health data. - [Accounting and law firms](https://loopandroll.io/en/solutions/accounting-law-firms): Client documents, incomplete files, reminders before deadlines: the firm collects without chasing anyone. - [Architects and construction](https://loopandroll.io/en/solutions/architects-construction): Quote requests, subcontractor documents, site reports and invoices handled without retyping. - [E-commerce and retail](https://loopandroll.io/en/solutions/ecommerce-retail): “Where is my order?”, returns, trade orders and marketplace invoices handled without copy and paste. - [Manufacturing and logistics](https://loopandroll.io/en/solutions/manufacturing-logistics): Orders, delivery notes, transport orders and supplier invoices keyed in without copy-paste. - [Recruitment and HR](https://loopandroll.io/en/solutions/recruitment-hr): Applications, onboarding files, sick notes and employment letters handled without retyping. ## Solutions by problem - [Overflowing inbox](https://loopandroll.io/en/solutions/overflowing-inbox): Every email sorted, summarised and passed to the right person. The shared mailbox becomes readable again. - [Quotes and follow-ups](https://loopandroll.io/en/solutions/quotes-follow-ups): Every quote request qualified and tracked, every follow-up ready to go out at the right time. - [Invoices and attachments](https://loopandroll.io/en/solutions/invoices-attachments): Invoices, expense receipts and attachments read, checked, filed and keyed in the right place. - [Re-keying into software](https://loopandroll.io/en/solutions/rekeying-software): Details from emails and forms keyed into your CRM, ERP or spreadsheets, without copy-paste. - [Replies to customers](https://loopandroll.io/en/solutions/customer-replies): Every customer request gets a reply prepared in your tone, reviewed by your team before it goes out. - [Documents and signatures](https://loopandroll.io/en/solutions/documents-signatures): Documents collected, contracts generated, signatures tracked and signed documents filed in the right folder. ## Product - [The AI audit](https://loopandroll.io/en/features/ai-audit): It finds where your teams lose time, costs the gains in hours and euros, and gives the order of deployment. - [Tailor-made workflows](https://loopandroll.io/en/features/tailor-made-workflows): We start from your admin processes, build your workflows on your tools and adapt them over time. - [Artificial intelligence](https://loopandroll.io/en/features/artificial-intelligence): Your AI model or ours reads requests and documents. A person decides when something looks doubtful. - [One-click approval](https://loopandroll.io/en/features/one-click-approval): Files, replies and reminders prepared overnight: in the morning, your team approves them in minutes. - [Dashboard](https://loopandroll.io/en/features/dashboard): Requests handled, time saved, healthy workflows: you see where your admin processes stand. - [Beyond email](https://loopandroll.io/en/features/beyond-email): A form, an Airtable row, your business tool, a schedule: anything can launch an admin process. - [Reliability](https://loopandroll.io/en/features/reliability): Each request handled once, errors retried on their own: you are not the maintenance team. - [Security and sovereignty](https://loopandroll.io/en/features/security-and-sovereignty): Your data in Europe or on your servers, only the chosen scope is handled, every action is logged. ## Native integrations - [Gmail](https://loopandroll.io/en/integrations/gmail): Start workflows from incoming Gmail messages, then file, flag, draft and send replies from the same mailbox. - [Outlook](https://loopandroll.io/en/integrations/outlook): Automate a Microsoft 365 mailbox through Microsoft Graph: trigger on incoming mail, file it, draft and send replies. - [IMAP / SMTP](https://loopandroll.io/en/integrations/imap): Plug in any mailbox that speaks IMAP and SMTP — a hosting provider, a company mail server — and automate it like any other. - [OpenAI](https://loopandroll.io/en/integrations/openai): Power every AI step — categorize, extract, summarize, compose — with GPT models, called directly at OpenAI. - [Anthropic Claude](https://loopandroll.io/en/integrations/anthropic): Run your AI steps on Claude models, called directly at Anthropic with your organisation’s own key. - [Mistral AI](https://loopandroll.io/en/integrations/mistral): Use Mistral models, hosted in Europe, for every AI step of your email workflows. - [OpenRouter](https://loopandroll.io/en/integrations/openrouter): One key for hundreds of models from every vendor: pick the right model for each AI step. - [Ollama](https://loopandroll.io/en/integrations/ollama): Run your AI steps on models hosted on your own machines: no key, and no email content leaving your infrastructure. - [OpenAI-compatible API](https://loopandroll.io/en/integrations/openai-compatible): Call any server that speaks the OpenAI protocol — vLLM, LM Studio, an internal gateway — from your AI steps. - [Google Drive](https://loopandroll.io/en/integrations/google-drive): File email attachments into the right Google Drive folder, create folders without duplicates and search your files. - [OneDrive](https://loopandroll.io/en/integrations/onedrive): Drop attachments into your OneDrive, create folders without duplicates and search your files from a workflow. - [SharePoint](https://loopandroll.io/en/integrations/sharepoint): File, tag and share documents in your SharePoint sites, and keep their lists up to date from your email. - [Google Sheets](https://loopandroll.io/en/integrations/google-sheets): Log every request, order or invoice as a new row in a Google Sheets spreadsheet, without duplicates on a retry. - [Microsoft Excel](https://loopandroll.io/en/integrations/excel): Read and fill in Excel workbooks stored on SharePoint or OneDrive: tables, ranges and cells. - [Airtable](https://loopandroll.io/en/integrations/airtable): Find, create and complete rows in your Airtable bases, attach email files to them, and react when a row changes. - [Notion](https://loopandroll.io/en/integrations/notion): Open a case in Notion from an email, file its attachments, write the follow-up — and react when an entry changes. - [Tables](https://loopandroll.io/en/integrations/tables): Built-in data tables your team maintains itself, read and written by your workflows: lookups, memory between runs, history. - [Google Calendar](https://loopandroll.io/en/integrations/google-calendar): Read your free slots to offer them in a reply, and put the confirmed appointment in Google Calendar. - [Outlook Calendar](https://loopandroll.io/en/integrations/outlook-calendar): Find free slots within your working hours and book the appointment in your Outlook calendar. - [Calendly](https://loopandroll.io/en/integrations/calendly): Answer meeting requests with the right booking link, read your scheduled events and cancel one when needed. - [Yousign](https://loopandroll.io/en/integrations/yousign): Get an emailed document signed, follow the request and collect the signed file and its audit trail automatically. - [MyNotary](https://loopandroll.io/en/integrations/mynotary): File emailed documents into MyNotary cases, create cases and records, and react when a contract is signed. - [Slack](https://loopandroll.io/en/integrations/slack): Warn the right Slack channel when an email needs the team: an urgent request, a failed payment, a new lead. - [Microsoft Teams](https://loopandroll.io/en/integrations/microsoft-teams): Post a message to a Teams channel when an email needs attention, straight from the workflow that read it. - [HTTP and webhooks](https://loopandroll.io/en/integrations/http): Call any REST API from a workflow, and start workflows from any tool that can send a POST request. ## Workflow examples - [Remind signers who have not signed on Yousign](https://loopandroll.io/en/templates/yousign-unsigned-reminder): When a Yousign signature request is activated, waits 3 business days, checks again whether it is still ongoing, and if so drafts a courteous reminder to the… - [Yousign signed document filed in Google Drive](https://loopandroll.io/en/templates/yousign-signed-document-to-drive): As soon as a Yousign request is completed, downloads the signed PDF and files it in the Google Drive folder you choose, then tells the team on Teams… - [Workflow failure report in plain words on Slack](https://loopandroll.io/en/templates/workflow-failure-report-on-slack): Name this workflow as the error workflow of your important ones. When one fails, it logs the incident in a table (columns Workflow, Step, Error, Date), has… - [Weekly team meeting reminder with an AI-written agenda](https://loopandroll.io/en/templates/weekly-team-meeting-reminder-ai-agenda): Every Monday at 8:30, gathers the open agenda items (columns topic, owner, notes, status) and the open actions of the last meeting (columns action, owner… - [Weekly support digest on Teams](https://loopandroll.io/en/templates/weekly-support-digest): Every Monday morning, the rows added to your Support table during the week are read, an AI model writes a short digest (volumes, recurring topics, open items)… - [Monday recap of last week’s new leads on Teams](https://loopandroll.io/en/templates/weekly-leads-recap-on-teams): Every Monday at 8:30, reads the leads table (columns Company, Source, Need, Status “New”), asks the AI for a short recap by source with the most promising… - [Website form submission to a table and a team alert](https://loopandroll.io/en/templates/web-form-to-table-and-team-alert): Send your website contact form to this webhook (keys: name, email, company, message). The submission is stored in a table, summarised in one line by the AI… - [Score web-form leads hot, warm or cold](https://loopandroll.io/en/templates/web-form-lead-scoring): Your website form posts each lead to a webhook. The AI scores purchase intent from 0 to 100, the lead is saved in a Table with its temperature, and hot leads… - [Turn website form emails into Airtable CRM leads](https://loopandroll.io/en/templates/web-form-emails-to-airtable-crm): Contact-form notifications from your website are parsed: name, company, email, phone, request type and message are extracted and a lead record is created in… - [VIP sender: flag and ping Slack](https://loopandroll.io/en/templates/vip-sender-alert): When an email comes from a key account domain, it is flagged in the mailbox and a short Slack message goes to the team channel with the subject and sender… - [Alert when a VIP client email is still unanswered after 4 h](https://loopandroll.io/en/templates/vip-client-unanswered-alert): When a message arrives from an address listed in your VIP table (column Email), waits 4 hours. If someone in the team replied in the thread, nothing happens… - [Urgent emails: alert the team on Slack](https://loopandroll.io/en/templates/urgent-email-slack-alert): An AI model reads each incoming email and decides whether it is urgent (an outage, a complaint, a deadline today). Urgent ones trigger a Slack alert with the… - [Unpaid invoices: reminders with a graded tone](https://loopandroll.io/en/templates/unpaid-invoice-graded-reminders): Every weekday morning, lists the invoices of your Table that are unpaid and at least 7 days overdue (columns invoice_number, client, email, amount… - [Add hotel and travel bookings to Google Calendar](https://loopandroll.io/en/templates/travel-bookings-to-google-calendar): Booking confirmations (hotel, train, flight, rental car) are read by the AI, which extracts the title, start and end date-time, place and confirmation number… - [Satisfaction survey 30 days after a ticket is closed](https://loopandroll.io/en/templates/ticket-closed-satisfaction-survey-30d): Reads the “ticket solved” notifications of your helpdesk, waits 30 days, skips customers listed as opted out in your Table (column email), and drafts a… - [Acknowledge requests with a ticket number](https://loopandroll.io/en/templates/ticket-acknowledgement-with-reference): Builds a ticket reference from the reception date and the sender, then has the AI write a short, neutral acknowledgement quoting it and promising nothing… - [Track tender and RFP announcements with their deadlines](https://loopandroll.io/en/templates/tender-announcements-to-sheets-tracker): Tender alerts, RFPs and consultation notices received by email are read by the AI: buyer, subject, reference, estimated value if stated, submission deadline… - [Route support emails to tech, billing or sales](https://loopandroll.io/en/templates/support-three-team-routing): Each customer email is read by the AI and filed in the folder of the right team: technical, billing or sales. Technical issues also raise a Slack alert. Pick… - [Draft support replies from your FAQ table](https://loopandroll.io/en/templates/support-faq-reply-from-knowledge-base): Identifies the topic of each support request, looks it up in a Table of answers (columns keywords, answer), then drafts a reply that sticks to those answers… - [Log support emails as tickets with sentiment in Sheets](https://loopandroll.io/en/templates/support-emails-to-ticket-sheet-sentiment): Every email to your support address becomes a ticket line in Google Sheets: sender, topic, product concerned, urgency, customer sentiment (positive, neutral… - [Compare supplier quotes side by side in Airtable](https://loopandroll.io/en/templates/supplier-quotes-to-airtable-comparison): Each quote received as a PDF is read and its supplier, reference, total excluding tax, validity date, delivery lead time and payment terms are added as a… - [Cautious replies to supplier payment requests](https://loopandroll.io/en/templates/supplier-payment-request-verification-reply): When a supplier chases a payment, the AI drafts a courteous reply that says the invoice is being checked, asks for the invoice number and purchase order, and… - [Log supplier invoices in an Excel table on SharePoint](https://loopandroll.io/en/templates/supplier-invoices-to-excel-sharepoint): Each PDF invoice is read, the AI extracts supplier, number, date, due date and amounts, and a row is added to your Excel table hosted on SharePoint (columns… - [Chase a supplier for a missing delivery note](https://loopandroll.io/en/templates/supplier-delivery-note-chase): An order confirmation from a supplier is logged in your Table (po_number, supplier, expected_date, delivery_note). The day after the expected date, if no… - [Fast-track emails from a strategic client’s domain](https://loopandroll.io/en/templates/strategic-client-domain-priority): Any email coming from the domain of a key account is flagged, filed in a VIP folder and announced on Slack with a three-bullet summary, whoever writes at that… - [Smart out-of-office that routes by urgency](https://loopandroll.io/en/templates/smart-out-of-office-reply): During your leave, urgent emails are flagged and announced to your backup, while the sender receives a tailored reply naming the return date and the backup… - [File signed contracts in SharePoint with their key dates](https://loopandroll.io/en/templates/signed-contracts-to-sharepoint-register): A signed contract arrives as a PDF: it is stored in your SharePoint legal library, then the AI extracts the parties, subject, effective date, end date and… - [Signature completed: case marked as signed, owner alerted](https://loopandroll.io/en/templates/signature-completed-case-update-and-alert): When Yousign reports a completed signature, finds the case in your table using the external id of the request (columns Case, Owner, Status), marks it “Signed”… - [Shop order webhook to a table and a confirmation draft](https://loopandroll.io/en/templates/shop-order-webhook-to-table-and-confirmation): Point your shop’s “new order” webhook at this workflow. It logs the order in a table (Order, Customer, Email, Total, Status), then the AI writes a… - [Separate newsletters and robots from real mail](https://loopandroll.io/en/templates/separate-newsletters-automated-human-mail): No AI needed: the standard signals in the headers do the work. Mailing lists and unsubscribe headers go to a Newsletters folder (marked read), no-reply and… ## Documentation - [Documentation](https://docs.loopandroll.io/): Product documentation: getting started, concepts, every node and integration, REST API, MCP, self-hosting. - [llms.txt](https://docs.loopandroll.io/llms.txt): The documentation summarised for AI assistants. ## Optional - [llms-full.txt](https://loopandroll.io/en/llms-full.txt): The full text of the product pages and of the solutions by trade and by problem, in one file. - [Français](https://loopandroll.io/llms.txt): This summary in French